In today’s digital age, communication is key for any business to thrive. As a small business owner in the UK, it is crucial to have a reliable and cost-effective communication system in place. And that’s where Voice over Internet Protocol (VoIP) comes in. VoIP is a technology that allows you to make phone calls over the internet instead of using traditional phone lines. Not only does it offer better call quality, but it also comes with a host of features that can improve communication and collaboration within your small business.
But with so many VoIP providers out there, how do you choose the right one for your small business? To make your decision easier, we have compared the leading VoIP providers in the UK and picked the top 6 that we believe are the best for small businesses.
1. RingCentral
RingCentral is a popular choice among businesses of all sizes, and for good reason. Their plans are feature-rich and can be customized to fit the needs of small businesses. With RingCentral, you get features such as unlimited calling, team messaging, video conferencing, and integrations with popular business tools like G Suite and Microsoft Office 365. They also offer 24/7 customer support and have a user-friendly mobile app, making it easy to stay connected on the go. Pricing starts at £7.99 per user per month for their Essentials plan.
2. Vonage
Vonage is another top VoIP provider that offers affordable plans and a wide range of features. Their small business plans come with unlimited calling, team messaging, and video conferencing. They also offer advanced features like call recording, virtual voicemail, and call analytics. One unique feature that Vonage offers is the ability to choose your own area code, which can be helpful for small businesses looking to establish a local presence in different areas. Their plans start at £12 per user per month.
3. Ooma
Ooma is a cost-effective option for small businesses, with plans starting at just £9.99 per user per month. Their plans come with unlimited calling, virtual fax, and voicemail transcription. They also offer integrations with popular business tools like Salesforce and Microsoft Dynamics. One standout feature of Ooma is their virtual receptionist, which can help small businesses maintain a professional image by routing calls to the appropriate departments or employees.
4. 8×8
8×8 is a reliable and feature-rich VoIP provider that is perfect for small businesses with remote teams. Their plans come with unlimited calling, voicemail, and team messaging. They also offer advanced features like call recording, virtual fax, and analytics. One unique feature of 8×8 is their AI-powered virtual assistant, which can help with tasks like scheduling meetings and organizing contacts. Their plans start at £9.50 per user per month.
5. Nextiva
Nextiva is known for its excellent customer service and user-friendly interface. Their small business plans come with unlimited calling, voicemail, and team messaging. They also offer advanced features like call recording and voicemail-to-email. Nextiva also has a mobile app that allows you to make and receive calls on your business number from anywhere. Their pricing starts at £14.95 per user per month.
6. Grasshopper
Grasshopper is a great option for small businesses that want a simple and affordable VoIP solution. Their plans come with a virtual phone system, unlimited calling, and voicemail. They also offer features like call forwarding, call screening, and custom greetings. One unique feature of Grasshopper is the ability to have multiple extensions for different departments or employees. Plans start at just £22 per month.
In conclusion, having a reliable and feature-rich VoIP system can greatly benefit your small business. With the right provider, you can improve communication and collaboration within your team, as well as save money on your phone bills. We hope our comparison of the top 6 VoIP providers for small businesses in the UK has helped you in making the best decision for your business. Remember to consider your budget, business needs, and the features offered by each provider before making your final choice. Here’s to better communication and success for your small business!