As the business world continues to evolve, the need for efficient and cost-effective communication solutions becomes increasingly important for small businesses and SMEs in the UK. Traditional landline phone systems are becoming a thing of the past, as more and more companies turn to Voice over Internet Protocol (VoIP) for their communication needs.
For those not familiar with VoIP, it is a technology that allows you to make and receive phone calls over the internet. This means that you no longer need physical phone lines and can make calls from anywhere with an internet connection. And with the rise of remote work and virtual offices, VoIP has become an essential tool for small businesses in the UK.
But with so many VoIP providers available in the market, choosing the right one for your business can be a daunting task. That’s why we’ve done the research and compared the top providers to bring you our pick of the 6 best VoIP providers for small businesses in the UK.
1. RingCentral
RingCentral is one of the leading VoIP providers for small businesses and offers a comprehensive suite of communication tools. Their plans include features such as call forwarding, voicemail to email, and unlimited calling within the UK and to certain international destinations. They also offer integrations with popular business software like Microsoft and Google, making it easy to streamline your communication and collaboration processes.
RingCentral’s pricing starts at £7.99 per month per user, making it an affordable option for small businesses. They also offer a 30-day free trial, so you can test out their services before committing.
2. Vonage
Vonage is another popular VoIP provider for small businesses in the UK. Their plans come with a range of features, including call waiting, voicemail, and call screening. They also offer advanced features like virtual receptionist, which can help small businesses appear more professional and established to their customers.
Pricing for Vonage starts at £9 per month per user, which includes unlimited calls to UK landlines and mobiles. They also offer a 14-day free trial, so you can try out their services before making a commitment.
3. 8×8
8×8 is a reliable VoIP provider with a strong focus on customer service. Their plans come with a range of features, including voicemail transcription, call recording, and virtual meetings. They also offer integrations with popular business software like Salesforce and Zendesk, making it easy to streamline your communication and customer service processes.
Pricing for 8×8 starts at £12 per month per user, making it a more expensive option compared to other providers on this list. However, they do offer a 30-day free trial, so you can test out their services before making a commitment.
4. Ooma
Ooma is a popular VoIP provider for small businesses due to its affordability and ease of use. Their plans include features like call transfer, voicemail, and auto-attendant. They also offer integrations with popular business software like QuickBooks and Salesforce, making it easy to streamline your communication and operations processes.
Pricing for Ooma starts at £14 per month per user, which includes unlimited calls to the UK and 35 other countries. They also offer a 30-day free trial, so you can test out their services before committing.
5. Grasshopper
Grasshopper is a user-friendly VoIP provider that caters to small businesses and entrepreneurs. Their plans come with features like call forwarding, voicemail, and virtual fax. They also offer a mobile app, which allows you to make and receive calls from your business number on your personal device, making it perfect for remote workers.
Pricing for Grasshopper starts at £26 per month for one user, making it a more expensive option compared to other providers on this list. However, their plans include unlimited minutes and extensions, making it a good option for businesses with multiple employees.
6. Nextiva
Nextiva is a popular VoIP provider for small businesses due to its advanced features and excellent customer service. Their plans come with features like IVR (interactive voice response), conference calling, and voicemail to email. They also offer integrations with popular business software like Salesforce and Microsoft, making it easy to streamline your communication and operations processes.
Pricing for Nextiva starts at £14.95 per month per user, making it a mid-range option compared to other providers on this list. They also offer a